Travel Agency Registration Terms

Preferred Partners Agreement for World Rainbow Hotels

World Rainbow Hotels is a trading name of HotelREZ Limited. This Agreement sets out the terms and conditions upon which the Preferred Partners Agreement will operate. By signing this Agreement you agree to be bound by its terms. HotelREZ is for the purposes of this agreement referred to as World Rainbow Hotels.


1.This Agreement will cover all hotels within the WRH [World Rainbow Hotels] portfolio or listed under the HO chain code and will continue until terminated by either party in accordance with the following paragraph.

2.Either party may terminate this Agreement by giving 30 days’ notice in writing if the other party is in breach of its terms and fails to remedy that breach within 30 days of being given notice to do so.

3.Bookings made with hotels under this Agreement shall be between the guest and the hotel and the Preferred Partner shall act merely as agent for the hotel and the guest.

4.The hotel’s terms and conditions shall apply to all bookings. Hotels shall not be obliged to provide arrangements such as guaranteed arrival without being provided with the guest’s valid credit card details at the time of booking, unless otherwise stated.

5.The rates for each hotel shall be inclusive of [tax, duties and] all applicable commission unless otherwise stated.

Obligations of WRH

WRH will:

6.ensure that the hotel rates are valid for one calendar year and will continue to apply thereafter until the Preferred Partner is notified otherwise;

7.submit the following hotel rates to the Preferred Partner via the agreed distribution channel. WRH public
a. commissionable rate plan tied to the BAR;
b. Discounted BAR with at least 5% discount (this rate is confidential and commissionable);
c. WRH net rate (this rate is confidential and non-commissionable).

8.notify participating hotels and hotel groups of the terms of the programme;

9.notify the Preferred Partner as soon as is reasonably practical of any change of control, insolvency or deterioration in any participating hotel of which it becomes aware;

10.use its reasonable endeavours to ensure that the rates offered by hotels under this programme are at least as good as the best rates generally available to the public;

11.use its reasonable endeavours to ensure that the participating hotels accept all bookings made up to the limit agreed with each hotel;

Rights and Obligations of the Preferred Partner

The Preferred Partner will:

12.accurately maintain its rate tables to display WRH rates under this programme

13.If the Preferred Partner’s rate tables are inaccurate, the rate in the Hotel CRS will in any event apply;

14.will provide to WRH its Psuedo City codes or Account Author codes as well as notify it of any GDS system(s) operated or any change of GDS system operated.

15.bias its systems towards the hotels participating under the WRH programme and advise HotelREZ how this will operate in practice;

16.advise HotelREZ as early as possible of opportunities for participating hotels to offer special rates, promotional programmes and RFPs to clients or contacts of the Preferred Partner;

17.provide market share data to WRH where availble on a quarterly basis demonstrating the effect of the programme and associated relationship and benchmark this data against the competitive set of HotelREZ: (a) on a preferred basis and (b) on a non-preferred basis;

18.specifically agree to provide its Pseudo City Codes to HotelREZ for loading for the WRH programme, and other programmes run or operated by HotelREZ;

19.update WRH quarterly of IATA changes which may or does affect the WRH Preferred Partner programme;


20.The Preferred Partner shall not make any public announcement concerning the existence or content of this Agreement without the prior written consent of WRH.

21.No variation of this Agreement shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

22.No person other than a party to this Agreement shall have any rights to enforce any term of this Agreement.

23.The Preferred Partner shall not disclose any information relating to the Preferred Partner programme for any purpose other than:
a. to a guest or potential guest of a participating hotel; or
b. for the purpose of promoting WRH and/or the Preferred Partner programme.
In no circumstances shall the Preferred Partner disclose any information relating to the Preferred Partner programme to a competitor or potential competitor of WRH

24.This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).

HotelREZ Ltd © Registered Address: Unit 4.3 Trentside Business Village, Farndon Road, Newark, Nottinghamshire, NG24 4XB. VAT Reg No: 839 4652 89. Registered in England & Wales No: 05100663 [email protected] www.hotelrez.net